we started with CRM, which are available at high cost and for high-end businesses. These CRM Tools help these businesses grow faster. Then we think why don't our small/ medium businesses have those tools, so we build Vixen CRM under shree shyam's and Vixen softwares pvt. ltd.- on which we find small business owners and conduct a survey on 15000 business owners, this survey finally allow us to create Vixen CRM an effective tool for businesses, which help these small and medium businesses grow faster.