Uday Samudra Leisure Beach Hotel & Spa , Kovalam,Kerala

UDS derives its strong maturity in execution through its focus on maintaining the highest quality standards across the organization. We achieve it through an adoption of best practices, established models and methodologies and an uncompromising approach to ensuring excellence in delivery.

UDS has inherited a strong Quality orientation from its heritage, whose quality standards place it among the top of the organizations in hospitality industry. We have a formal quality program and are in the process of getting appropriate certifications for which we have a clearly defined road map. We have developed an integrated excellence framework, which integrates the requirements of ISO 9001.

We also have well-established processes in place to regularly obtain feedback from our clients and their end customers. This is another critical element, which helps us measure and continuously improve our stated quality standards.