* Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
* Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
* Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
* Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
* Collect deposits and balances
* Handle unforeseen problems and complaints and determine eligibility for money returns.